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London Borough of Barnet: Procurement of external Passenger Assistants for children and adults

  London Borough of Barnet is using Delta eSourcing to run this tender exercise

Notice Summary
Title: Procurement of external Passenger Assistants for children and adults
Notice type: UK4: Tender notice
Authority: London Borough of Barnet
Nature of contract: Services
Procedure: Above threshold - Open procedure
Short Description: London Borough of Barnet requires the provision of Passenger Assistants to assist Service Users from home to schools, colleges and other destinations while on transport. There may also be a requirement for Passenger Assistants to assist Service Users to walk from home to school and school to home. This procurement will establish an open framework agreement. The framework will operate for an initial 3 year period and will be re opened every 3 years, for a maximum total duration of 8 years, in accordance with the Open Framework provisions of the Procurement Act 2023. Therefore, the initial OFA term will run for a three-year period, the second OFA term will run for a further three-year period, and the final OFA term will run for a two-year period.
Published: 06/01/2026 08:59
Please note that the deadline for response to this opportunity has passed. However, you can still register or log-into the Delta eSourcing solution to prepare your Supplier Profile for future opportunities.

UK4: Tender notice Published 06/01/2026

Procurement of external Passenger Assistants for children and adults


Contracting authority




Contracting authority:

London Borough of Barnet


Public Procurement Organisation Number:

PQGD-7479-CGVN


Address:


Barnet Council, 2 Bristol Avenue, Colindale
London
NW9 4EW
UK


Contact name:

James Hunt


Email:

procurement@barnet.gov.uk


Telephone:

+44 2083597212


Website:

https://londonbarnet.delta-esourcing.com/


Organisation type:

REGIONAL_AUTHORITY


Devolved regulations that apply:

None




Procedure



Procedure type:


Open procedure





Preliminary market engagement conducted:

Yes



Tenders received:

0


Tenders assessed:

0


Tenders from SMEs:

0


Tenders from VCSEs:

0




Special regime:


None



Scope



Title:

Procurement of external Passenger Assistants for children and adults


Reference number:

Not provided


Main procurement category:

SERVICES


Description:

London Borough of Barnet requires the provision of Passenger Assistants to assist Service Users from home to schools, colleges and other destinations while on transport. There may also be a requirement for Passenger Assistants to assist Service Users to walk from home to school and school to home.

This procurement will establish an open framework agreement. The framework will operate for an initial 3 year period and will be re opened every 3 years, for a maximum total duration of 8 years, in accordance with the Open Framework provisions of the Procurement Act 2023. Therefore, the initial OFA term will run for a three-year period, the second OFA term will run for a further three-year period, and the final OFA term will run for a two-year period.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://londonbarnet.delta-esourcing.com/tenders/UK-UK-London:-Special-purpose-road-passenger-transport-services./74X8E2EDY9

To respond to this opportunity, please click here:
https://londonbarnet.delta-esourcing.com/respond/74X8E2EDY9





Total value (estimated):


GBP 8,000,000 excluding VAT

GBP 9,600,000 including VAT





Description





Description:

Not provided





Suitable for SMEs:

Yes


Suitable for VCSEs:

No




Contract dates (estimated):

01/04/2026 to 31/03/2034


CPV classifications:


60130000 - Special-purpose road passenger-transport services.



Contract can be extended:

No



Delivery regions:


UKI71 - Barnet



Award criteria:


Name: Quality / Weighting: 90

Name: Social Value / Weighting: 10







Documents



Associated tender documents:


Not provided


Technical specifications:


Not provided



Submission




Enquiry deadline:

16/01/2026 Time: 12:00


Tender submission deadline:

10/02/2026 Time: 12:00


Submission address and any special instructions:

https://londonbarnet.delta-esourcing.com/


An electronic auction will be used:


No


Languages that may be used for submission:


English


Award decision date (estimated):

03/03/2026



Other information



Legal and financial capacity conditions of participation:

Not provided


Technical ability conditions of participation:

London Borough of Barnet recognise at the point of tender publication that known risks may arise during the lifetime of the open framework agreement. These are identified in accordance with Procurement Act 2023, Schedule 8, 5 Materialisation of Known Risk that could jeopardise the satisfactory performance of the contract but because of its nature could not be addressed at point of contract award. Identification of known risks in the tender documents is intended to provide transparency should possibility of modification be required.
The known risks being:
•Change in legislation which has financial implications for contract delivery
•Supplier becoming an “Excluded Supplier”
•Supplier going insolvent/into administration, etc.
•Supplier no longer meeting PSQ criteria


Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP):

Yes


Government Procurement Agreement (GPA):

Yes


A conflicts assessment has been prepared and revised:

Yes



Other organisations


Not provided
Award Notice
UK6: Contract award notice Published 30/03/2026

Procurement of external Passenger Assistants for children and adults


Contracting Authorities




Contracting authority:

London Borough of Barnet


Public Procurement Organisation Number:

PQGD-7479-CGVN


Address:


Barnet Council, 2 Bristol Avenue, Colindale
London
NW9 4EW
UK


Contact name:

James Hunt


Email:

procurement@barnet.gov.uk


Telephone:

+44 2083597212


Website:

https://londonbarnet.delta-esourcing.com/


Organisation type:

REGIONAL_AUTHORITY


Devolved regulations that apply:

None




Procedure



Procedure type:


Open procedure





Preliminary market engagement conducted:

Yes



Tenders received:

0


Tenders assessed:

0


Tenders from SMEs:

0


Tenders from VCSEs:

0




Special regime:


None



Scope



Title:

Procurement of external Passenger Assistants for children and adults


Reference number:

Not provided


Main procurement category:

SERVICES


Description:

London Borough of Barnet requires the provision of Passenger Assistants to assist Service Users from home to schools, colleges and other destinations while on transport. There may also be a requirement for Passenger Assistants to assist Service Users to walk from home to school and school to home.

This procurement will establish an open framework agreement. The framework will operate for an initial 3 year period and will be re opened every 3 years, for a maximum total duration of 8 years, in accordance with the Open Framework provisions of the Procurement Act 2023. Therefore, the initial OFA term will run for a three-year period, the second OFA term will run for a further three-year period, and the final OFA term will run for a two-year period.
To view this notice, please click here:
https://londonbarnet.delta-esourcing.com/delta/viewNotice.html?noticeId=1024289759

To respond to this opportunity, please click here:
https://londonbarnet.delta-esourcing.com/respond/74X8E2EDY9





Total value (estimated):


GBP 8,000,000 excluding VAT

GBP 9,600,000 including VAT






Contract value:

GBP 9,600,000 including VAT



Contract Details



Contract 1


Title:

Not provided


Reference number:

Not provided


Contract value:

GBP 9,600,000 including VAT


Below the relevant threshold:

No


Award decision date:

24/03/2026


Earliest date the contract will be signed:

30/04/2026


Contract dates (estimated):

01/05/2026 to 31/03/2034


Main procurement category:

SERVICES


CPV classifications:


60130000 - Special-purpose road passenger-transport services.



Delivery regions:


UKI71 - Barnet



Assessment summaries sent:

25/03/2026



Supplier




Supplier:

Berry Recruitment Ltd


Companies House:

07036111


Address:


Porters House, 4 Porters Wood
St Albans
AL3 6PQ
UK


Email:

spencer.berry@berryrecruitment.co.uk


Telephone:

Not provided


Small or medium-sized enterprise (SME):

Yes


Voluntary, community or social enterprise (VCSE):

No


Supported employment provider:

No


Public service mutual:

No






Supplier:

Brent Community Transport (BCT)


Companies House:

01509231


Address:


Office 301, 10 Courtenay Road, East Lane Business Park
Wembley
HA9 7ND
UK


Email:

j.jeffrey@brentct.com


Telephone:

Not provided


Small or medium-sized enterprise (SME):

Yes


Voluntary, community or social enterprise (VCSE):

No


Supported employment provider:

No


Public service mutual:

No






Supplier:

Brent Couriers Ltd


Companies House:

03262056


Address:


245 Kingsbury Road
London
NW9 8UG
UK


Email:

brentcouriers@gmail.com


Telephone:

Not provided


Small or medium-sized enterprise (SME):

Yes


Voluntary, community or social enterprise (VCSE):

No


Supported employment provider:

No


Public service mutual:

No






Supplier:

HATS Group Ltd


Companies House:

PHVJ-2218-JPNG


Address:


Unit C2a Comet Studios, De Havilland Court
Amersham
HP7 0PX
UK


Email:

procurement@hatsgroup.com


Telephone:

Not provided


Small or medium-sized enterprise (SME):

No


Voluntary, community or social enterprise (VCSE):

No


Supported employment provider:

No


Public service mutual:

No






Supplier:

Kosh Care Ltd


Companies House:

10979878


Address:


Office-20a Abji Bapashree House, 211-213 Kingsbury Road The Hyde
London
NW9 8AQ
UK


Email:

koshin@koshcare.co.uk


Telephone:

Not provided


Small or medium-sized enterprise (SME):

Yes


Voluntary, community or social enterprise (VCSE):

No


Supported employment provider:

No


Public service mutual:

No





Other organisations


Not provided