London Borough of Barnet: Level 3 Support for Oracle Cloud Fusion

Contracting authority

Contracting authority:

London Borough of Barnet

Public Procurement Organisation Number:

PQGD-7479-CGVN

Address:

2 Bristol Avenue, Colindale
London
NW9 4EW
UK

Contact name:

Not provided

Email:

procurement@barnet.gov.uk

Telephone:

020835904349

Website:

https://londonbarnet.delta-esourcing.com/

Organisation type:

REGIONAL_AUTHORITY

Devolved regulations that apply:

None

Procedure

Procedure type:

Open procedure

Preliminary market engagement conducted:

Not provided

Tenders received:

0

Tenders assessed:

0

Tenders from SMEs:

0

Tenders from VCSEs:

0

Special regime:

None

Scope

Title:

Level 3 Support for Oracle Cloud Fusion

Reference number:

939179235

Main category:

SERVICES

Description:

The London Borough of Barnet (the "Council") is seeking to engage with the market in preparation for the procurement of Level 3 Oracle Cloud Fusion Support Services for its Oracle Cloud Fusion environment. This engagement is part of the Council’s strategic transition to a new support partner following the conclusion of its current post-implementation support contract.

The Council is issuing this notice in accordance with Sections 16 and 17 of the Procurement Act 2023 to invite potential providers to participate in early market engagement activities. Please note: this is not a call for competition.

Scope of the Requirement
The Council is seeking a highly capable support partner with demonstrable experience supporting UK Local Authorities to provide Level 3 support across the following Oracle Cloud components:
•Oracle SaaS (Fusion Applications): Finance, Procurement, Human Capital Management (HCM), Payroll, Time & Labour (OTL), iExpenses, and Enterprise Performance Management (EPM)
•Oracle Integration Cloud (OIC) and Platform as a Service (PaaS)
•Oracle Cloud Infrastructure (OCI) and Oracle Database
•Custom integrations and reporting (OTBI, BI Publisher, SmartView, ADFDI)

The successful partner will be expected to:
•Resolve complex technical and functional issues escalated from the Council’s internal support team
•Manage quarterly patching and environment refreshes
•Provide strategic input into change governance and roadmap development
•Deliver continuous improvement and value-added services, including automation and innovation
•Support knowledge transfer and internal capability building

A Market Engagement Event will be held on:
Thursday 23 October 2025
Time: 11:30-12:30
Virtual (MS Teams)
This session will provide an overview of the Council’s Oracle Cloud environment, support model, and procurement timeline. It will also offer an opportunity for suppliers to ask questions and provide feedback that may shape the final procurement approach.

Next Steps
Interested providers are encouraged to register their interest and attend the Market Engagement Event. Further details, including how to register, will be published alongside this notice.
To view this notice, please click here:
https://londonbarnet.delta-esourcing.com/delta/viewNotice.html?noticeId=982971474

Total value (estimated):

GBP 605,000 excluding VAT

GBP 726,000 including VAT

Contract dates (estimated):

01/04/2026 to 31/03/2029

CPV classifications:

72222300 - Information technology services.

Delivery regions:

UKI71 - Barnet

Participation

Suitable for SMEs:

No

Suitable for VCSEs:

No

Engagement

Engagement deadline:

30/10/2025

Engagement status:

The engagement has not yet been carried out.

Engagement process description:

Market Engagement Event:
• Date: 23/10/2025
• Time: 11:30hrs - 12:30hrs
• Platform: MS Teams (online)
Please email procurement@barnet.gov.uk to register.

Soft market engagement with several suppliers and other local authorities was carried out between May and July 2025 through initial conversations, to help refine service requirements and assess suppliers’ capability and interest.

Submission

Other organisations